You can return your order within 14 days of receipt. To do this, you have to request a return through your account where you can select the items you wish to return. 

Fill in the returns note and let us know if you wish a refund or a voucher without expiration date for the full purchase price. Once we receive your package, we will follow your instructions.

Please write your order number visibly on the outside of the package.

Returns will be at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery.

Returns address is: Pepa Karnero SL, Calle Manuel Franco Cubeiro 32, 29620 Torremolinos. Spain.