Free shipping within the EU on orders over €100

Info

If you are not satisfied with your purchase, you can return or exchange your items within 30 days of receiving your order.
All products must be in perfect condition, unused, and with their original tags attached.

How to process a return or exchange

All returns and exchanges are managed through our portal:

https://returns.itsrever.com/pepaloves

You will only need to enter your email and your password to access your account.
From there, you can manage the entire process and download your return label.

Return shipping costs

The return shipping cost to our warehouse is the responsibility of the customer.

Returns from Spain (Mainland and Balearic Islands)

• €3.90

Other European Union countries

Zone 1 – €11.90
Italy, France, Austria, Belgium, Czechia, Germany, Hungary, Ireland, Luxembourg, Poland, Slovakia, Slovenia, Denmark, Netherlands.

Zone 2 – €19.90
Bulgaria, Estonia, Finland, Lithuania, Norway, Sweden, Romania.

Exchanges

If you would like to exchange an item for a different size or color:

• You will only need to pay the return shipping cost to our warehouse.
• We will ship the new item to you for free.

"Pepa Karnero S.L. has been a beneficiary of European Funds, with the goal of strengthening the sustainable growth and competitiveness of SMEs, and thanks to which it has launched an Internationalization Plan to improve its competitive position in foreign markets during 2024. To this end, it has received the support of the Xpande Program of the Málaga Chamber of Commerce. #EuropeIsFelt"

"Pepa Karnero S.L. has been a beneficiary of European Funds, with the goal of strengthening the sustainable growth and competitiveness of SMEs, and thanks to which it has launched an Action Plan to improve its competitiveness through digital transformation, online promotion, and e-commerce in international markets during 2024. To this end, it has received the support of the Xpande Digital Program of the Málaga Chamber of Commerce. #EuropeIsFelt"